IMPORTANT - Please read this agreement. It explains our Refund Policy, the Mutual Requirement to arbitrate any and all claims, and your obligation to bring any claim in your individual capacity. Information Collection and Use Our Site and mobile application use forms in which you give us contact information (including your name, address, telephone number, and email address) so you can place orders, request information and support, and make product suggestions. For certain services, we may also request a credit card number, government identification number, or other financial information. We will then create an account number for you. We receive and store any information you enter on our Site, mobile application, or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given. We use your information to contact you regarding functionality changes to our products, our Site and mobile application, new services, and special offers we think you'll find valuable. If you would rather not receive this information, please simply select “unsubscribe” from any communications received..
We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.
We use information gathered about you from our Site or mobile application statistics (for example, your IP address or device operating system) to help diagnose problems with our server, and to administer our Site and mobile application. We also gather broad demographic information from this data to help us improve our Site and mobile application and make your browsing and purchasing experience more enjoyable. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.
Our Site and mobile application use cookies to keep track of your shopping cart and receipts. We use cookies to identify you so you don't need to log in each time you visit our Site or mobile application. The cookies are linked to your customer number, which is associated with the information in your account.
We do not ask you for, access, or track any location-based information from your mobile device at any time while downloading our mobile application or services. We do not tie any personally identifiable information you submit within our mobile application to any of the tracking technologies that we use. This Site and our mobile application contain links to other websites. Unfortunately, Site is not responsible for the privacy practices or the content of such sites.
Security
This Site and mobile application have security measures in place to protect against the loss, misuse or alteration of the information under our control. Please view our Secure Ordering page for further details.
Sending Emails
We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We also provide email contact forms, as on our “contact us” page, to allow you to contact us directly. We strive to promptly reply to your messages. The information you send to us may be stored and used to improve this Site, our mobile application, and our products, or it may be reviewed and discarded.
Third Party Service Providers
We may at times provide information about you to third parties to provide various services on our behalf, such as processing credit card payments, serving advertisements, conducting contests or surveys, performing analyses of our products or customer demographics, shipping of goods or services, and customer relationship management. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, storing or using your personally identifiable information for any secondary purposes.
In the event that we use third party advertising companies to serve ads on our behalf, these companies may employ cookies and action tags (also known as single pixel gift or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice and your choices.
Supplementation of Information
In order to provide certain services to you, we may on occasion supplement the personal information you submit to us with information from third party sources (e.g., information from our strategic partners, service providers, or the United States Postal Service). We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.
Contests/Surveys
From time-to-time, we may provide you with the opportunity to participate in contests or surveys. If you choose to participate, we may request certain personally identifiable information from you. Participation in these contests or surveys is completely voluntary and you therefore have a choice whether or not to disclose the requested information. The requested information typically includes contact information (such as name and address), and demographic information (such as zip code and age level - note that you must be 18 or above to enter). We use this information to notify contest winners and award prizes, to monitor site traffic, and to personalize our Site.
We may use a third party service provider to conduct these surveys or contests. When we do, that company will be prohibited from using our users' personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Targeted Advertisements
Site may display targeted offers to our customers based on the products currently owned by the customer. These offers will display as varying product banners. There is no personal or geolocation information collected within these product banners to build a profile about your activities or that is shared with third party advertising companies.
Email-A-Friend
If a user elects to use our referral service to inform a friend about our Site or mobile application, we ask the user for the friend's name and email address. Site or our partners will automatically send the friend a one-time email inviting them to visit our Site. Site stores this information for the sole purpose of sending this one-time email.
Transfer of Data Abroad
If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN's rules, regulations and policies.
Changes in Our Practices
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes.
“No Questions asked” – Refund Policy
(14 days starting at the day of Purchase) We want you to feel comfortable about transacting business with PIE 24/7 and PIE Transfer LLC. Due to the nature of the PIE 24/7 and PIE Transfer LLC Network business and the accessibility of our products immediately upon purchase, there is a strict 14-day return policy, which begins on the date of purchase. PIE 24/7 and PIE Transfer LLC is committed to providing each customer with exceptional service. Should you have a request for a refund, or any other customer support related question, please contact Customer Support at support@pie247.com. Changes in Our Practices
This agreement (the "Agreement") applies to your use of the site at www.pie247.com (the "Site") or any information, materials, images, graphics, data, text, files, links, software, messages, communications, content, organization, design, compilation, magnetic translation, digital conversion, HTML, XML, Java code and other content related to the Site (collectively "Content"), services provided in connection with the Site (the "Service"), and any purchases you make on the Site PIE 24/7 and PIE Transfer LLC (the "Company") may amend them from time to time in its sole discretion. In the event of substantive changes to this Agreement, the new terms will be posted to the Site, you will be required to affirmatively assent to its terms, and you may also be notified by email. If any modification is unacceptable to you, your only recourse is not to use the Site, Services, and Content and to request an immediate termination of your subscription. YOU AGREE THAT BY USING THE SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT. PIE 24/7 and PIE Transfer LLC is committed to providing each customer with exceptional service.
If you purchase our products or services that are subscription based (see list below), you agree to pay, and authorize automatic recurring billing of the subscription fee with your credit card, or other payment methods, until subsequently canceled by you. Your account will be charged every 28 days. You understand and agree that each automatic recurring billing of the subscription fee is non-refundable and will not be prorated as the service is deemed used when accessed. You authorize Company to initiate debit entries from the account provided for the subscription fee, as well as any other purchases made on the Site. You may cancel at any time by contacting Customer Support at support@pie247.com. All products and service from PIE 24/7 and PIE Transfer are subscription based.
The Affiliate Program allows an affiliate to sell products and earn commissions based on the PIE 24/7 and PIE Transfer Compensation Plan. Additionally, it gives the affiliate access to a tools, marketing data, etc. and supplies the E-wallet in-house merchant without additional fees. The re-occuring fee is non-refundable outside of the refund time frame established by the Refund Policy. The monthly recurring fee will be charged every 28 days, until canceled by you. Company reserves the right to change the membership fee from time to time.